Reference

What Our Legal Terms Mean for Your Account

Using bersma4d — whether that's opening an account, depositing via DANA, OVO or GoPay, or accessing any part of the lobby — means you're operating under the terms set out on this page.

Jurisdiction-dependent accessAccount holder obligationsData handling policyDANA, OVO, GoPay termsContact rights explained

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How Our Legal Policy Applies to You

bersma4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our terms govern every interaction you have with the platform — from the moment you register an account to each deposit and withdrawal you process through DANA, OVO or GoPay. By creating an account, you confirm that you have read and accept the conditions on this

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page, and that your use of the platform is permitted under the laws that apply to you in your region. We reserve the right to suspend or close accounts where activity breaches these terms, including where local law restricts access. Account closures triggered by legal reasons
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are handled with notice where possible, and any wallet balance held at the time will be reviewed under our standard verification process before any release is considered. Payment method terms — covering DANA, OVO and GoPay — sit within the wider legal framework here. When you
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initiate a transaction, you confirm the wallet belongs to you and matches your registered account details. Mismatched wallet ownership is grounds for account review. Players in Bekasi and Tangerang accessing the platform via mobile are subject to the same terms as all other account holders, with
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no regional variation in policy application. These terms may be updated when operational or legal requirements change. Continued use of the account after a policy update constitutes acceptance. We will flag material changes on the platform itself.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

LEGAL CONTACT PATHS

How to Reach Us on Legal or Policy Matters

If you have a question about how these terms apply to your account, or you want to request a copy of the data we hold, you can reach our support team through the channels below. For legal or compliance queries, include your account ID and a clear description of your request so we can route it correctly.

Live Chat Open the chat widget inside your account dashboard. State that your query is a legal or policy matter and our team will escalate it to the right department.

Email Support Send your written request to our support address listed in the account help section. Attach your account ID and wallet details — DANA, OVO or GoPay — for faster verification.

Account Help Centre The help centre inside your account includes a dedicated legal and policy section where you can submit formal requests, including data access and account-closure requests.

HOW WE PROTECT YOU

Data Handling, Security and Your Account Rights

Our approach to your personal data is straightforward: we collect what we need to operate your account and process payments, and we do not share it with third parties outside of what our legal obligations require. Here is what that looks like in practice across four areas that matter most to account holders.

Account Data Retention We retain your account data for as long as your account is active and for any period required by applicable law after closure. You can request a summary of what we hold at any time via the help centre.

Cookie and Session Policy Cookies are used to keep your session active and to remember your wallet preference — DANA, OVO or GoPay. You can manage cookie settings in your browser without affecting core account functionality.

Wallet Verification and Security Every withdrawal requires that the receiving wallet — DANA, OVO or GoPay — matches the one registered to your account. This step protects you from unauthorised transfers and is a non-negotiable part of our account security process.

Requesting Changes to Your Data You have the right to request correction or deletion of personal data we hold, subject to legal retention requirements. Submit a written request through the email support channel with your account ID included.

Common Legal Questions About Your Account

These are the policy and rights questions we hear most often from account holders. If your question is not covered here, contact our support team through live chat or email with your account ID ready.

Access and eligibility depend on local law. If your use of bersma4d is permitted under the laws in your region, then yes, these terms apply in full from the moment you register.

Yes. Submit a written data access request via our email support channel. Include your account ID and we will respond with a summary of what we hold within a reasonable timeframe.

Wallet details linked to your account are retained only for as long as required by applicable law or our internal compliance obligations. After that period, they are removed from active records.

Material changes are flagged on the platform. Continued use of your account after a notice constitutes acceptance of the updated terms. We aim to give reasonable notice where possible.

You will receive notice where possible. Any wallet balance held at the time of closure is reviewed under our standard verification process before any decision on release is made.

Wallet-to-account name matching is part of our security and compliance process. Mismatched details trigger a review to confirm ownership and protect against unauthorised account access.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy AccountRegister InfoAbout Us

What Our Legal Terms Mean for Your Account

How to Reach Us on Legal or Policy Matters

Data Handling, Security and Your Account Rights

Common Legal Questions About Your Account

01 Do these legal terms apply to me if I'm in Indonesia?

02 Can I request a copy of the personal data bersma4d holds on my account?

03 What happens to my DANA or OVO wallet details if I close my account?

04 Can bersma4d change these legal terms without telling me?

05 What are my rights if my account is suspended or closed for legal reasons?

06 Why does my GoPay wallet need to match my registered account name?

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