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How bersma4d Handles Your Personal Data

Your personal data belongs to you — we collect only what we need to run your account, process your DANA, OVO, or GoPay transactions, and keep your access secure.

Account data kept minimalDANA, OVO, GoPay wallet data protectedYour right to access or delete dataNo data sold to third partiesContact us anytime to request changes
bersma4d How bersma4d Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about your personal data — whether that's asking what we hold, correcting a detail, or requesting removal — our support team handles privacy requests directly. You do not need a formal legal notice to start the process; a clear message through any of the channels below is enough to open a case.

Live Chat Open the live chat widget from any page while logged in. Identify your request as a privacy matter and an agent will route it to the right team.
Email Support Send your data request to our support email with your registered account name and the specific action you need — access, correction, or deletion.
Account Settings Some data corrections — like updating your linked GoPay or OVO number — can be handled directly inside your account settings without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Data protection at bersma4d is not a checkbox — it shapes how we build account flows, handle wallet connections, and store session records. Every layer from the account login to your GoPay withdrawal confirmation passes through encrypted channels. Here is how that works in practice.

Encrypted Connections

All data moving between your device and our servers is encrypted via SSL. This applies to login, wallet linking for DANA or OVO, and every transaction confirmation you receive.

Cookie and Session Use

We use session cookies to keep you logged in during an active visit. Analytics cookies help us see which account flows work well; you can opt out of non-essential cookies via your browser settings.

Data Retention

Account records are kept for as long as your account is active and for a period after closure as required by applicable law. Transaction logs, including wallet records, are retained to support dispute resolution.

Who Can Access Your Data

Internal access to personal data is limited to teams that need it to operate your account — support, payments, and security. No marketing partner receives identifiable data without your explicit consent.

Common Questions About Your Privacy Rights

Below are the questions we hear most often about how personal data is handled on this platform. If yours is not covered here, reach out through live chat or email and we will respond with a specific answer for your account.

We collect your name, email, phone number, and the wallet details you provide — such as your DANA or OVO number. Device and login data is also recorded to protect your account from unauthorised access.

Yes. Wallet identifiers are stored in encrypted form and only shared with the relevant payment processor during a transaction. We do not store full wallet credentials beyond what is needed for verification.

You can. Send a data access request through live chat or email with your registered account name. We will compile and deliver what we hold in a readable format, subject to applicable law in your region.

Contact our support team and specify that you want your data removed. We will process deletion where local law permits. Some transaction records may be retained for the legally required period even after deletion.

No. We do not sell or trade your personal data. Data is only shared with processors directly involved in running your account — such as payment rails and identity verification services.

Session cookies keep you logged in during your visit. Analytics cookies help us improve account flows. Non-essential cookies can be disabled through your browser settings without affecting your ability to log in or transact.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.